Support Center

Holster & Order FAQs

You can track the progress of your order at anytime using our ORDER STATUS PAGE.

AREN ONE: Our AREN ONE ships in 3 business days or less.

AREN LITE | AREN ELITE | AREN OFF BODY | AREN MAG CARRIER | A2 

Fulfillment lead times on all custom kydex product orders is 3-5 WEEKS. This fulfillment time is the range in which your order will leave our shop and does not include carrier shipping times.

Retail items are in stock and ready to ship. All retail items (belts, medical etc) typically ship within 1-5 business days unless purchased with a holster or other kydex product. If you would like to avoid the kydex product fulfillment time - please submit a seperate order for retail items and holster gear.

HOLSTERS, MAG CARRIERS & SPECIALTY KYDEX:

Because of our current fulfillment times, orders MAY NOT be canceled / changed after the order has been placed. Any questions or support requests can be sent to info@hillikerholsterco.com

WE WILL NOT ACCEPT CANCELATIONS OR CHANGES FOR ORDERS AFTER THEY HAVE BEEN SUBMITTED. PLEASE REACH OUT TO US BEFORE AN ORDER IS PLACED IF A QUESTION OCCURS. 

IF WE ARE FORCED TO CANCEL AN ORDER, IT WILL INCUR A 15% FEE TO COVER PAYMENT PROCESSING & REFUND FEES.

Retail items typically ship within 1-5 business days so we can not promise a change is possible. Please reach out to us ASAP if you would like to make a change to a retail item order and we will try and accommodate it.

HOLSTERS, MAG CARRIERS & SPECIALTY KYDEX:

Because of our current fulfillment times, orders MAY NOT be canceled / changed after the order has been placed. Any questions or support requests can be sent to info@hillikerholsterco.com

WE WILL NOT ACCEPT CANCELATIONS OR CHANGES FOR ORDERS AFTER THEY HAVE BEEN SUBMITTED. PLEASE REACH OUT TO US BEFORE AN ORDER IS PLACED IF A QUESTION OCCURS. 

IF WE ARE FORCED TO CANCEL AN ORDER, IT WILL INCUR A 15% FEE TO COVER PAYMENT PROCESSING & REFUND FEES.

Retail items typically ship within 1-5 business days so we can not promise a change is possible. Please reach out to us ASAP if you would like to make a change to a retail item order and we will try and accommodate it.

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Enter your email in the "Join The Club" section at the bottom of any page to receive first level access to discounts, promotions and email exclusive deals.

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Unfortunately, once an order is placed it is no longer eligible for a discount.

If a promotion is started after an order is already submitted, we will not refund or credit the discounted difference.

Promotions are intended to drive new purchases and we will not grandfather orders already submitted, no matter when the order was made.

We value the service of all first responders and military personal including veterans, active military, LEOs, firefighters, EMS etc.

We currently offer a 15% discount on all orders for individuals that fall under this bracket.

Please email info@hillikerholsterco.com to obtain this discount!