You can track the progress of your order at anytime using our ORDER STATUS PAGE.
Fulfillment lead times on all kydex product orders is 5-15 BUSINESS DAYS. This fulfillment time is the range in which your order will leave our shop and does not include carrier shipping times.
Retail items are in stock and ready to ship. All retail items (belts, medical etc) typically ship within 1-5 business days unless purchased with a holster or other kydex product. If you would like to avoid the kydex product fulfillment time - please submit a seperate order for retail items and holster gear.
HOLSTERS, MAG CARRIERS & SPECIALTY KYDEX:
Because of our current fulfillment times, orders MAY NOT be canceled / changed after the order has been placed. Any questions or support requests can be sent to info@hillikerholsterco.com
WE WILL NOT ACCEPT CANCELATIONS OR CHANGES FOR ORDERS AFTER THEY HAVE BEEN SUBMITTED. PLEASE REACH OUT TO US BEFORE AN ORDER IS PLACED IF A QUESTION OCCURS.
ALL CANCELED ORDERS WILL INCUR A 15% FEE TO COVER PAYMENT PROCESSING & REFUND FEES.
Retail items typically ship within 1-5 business days so we can not promise a change is possible. Please reach out to us ASAP if you would like to make a change to a retail item order and we will try and accommodate it.
HOLSTERS, MAG CARRIERS & SPECIALTY KYDEX:
Because of our current fulfillment times, orders MAY NOT be canceled / changed after the order has been placed. Any questions or support requests can be sent to info@hillikerholsterco.com
WE WILL NOT ACCEPT CANCELATIONS OR CHANGES FOR ORDERS AFTER THEY HAVE BEEN SUBMITTED. PLEASE REACH OUT TO US BEFORE AN ORDER IS PLACED IF A QUESTION OCCURS.
ALL CANCELED ORDERS WILL INCUR A 15% FEE TO COVER PAYMENT PROCESSING & REFUND FEES.
Retail items typically ship within 1-5 business days so we can not promise a cancellation is possible. Please reach out to us ASAP if you would like to make a change to a retail item order and we will try and accommodate it.
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Enter your email in the "Join The Club" section at the bottom of any page to receive first level access to discounts, promotions and email exclusive deals.
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Unfortunately, once an order is placed it is no longer eligible for a discount.
If a promotion is started after an order is already submitted, we will not refund or credit the discounted difference.
Promotions are intended to drive new purchases and we will not grandfather orders already submitted, no matter when the order was made.
We value the service of all first responders and military personal including veterans, active military, LEOs, firefighters, EMS etc.
We currently offer a 15% discount on all orders for individuals that fall under this bracket.
Please email info@hillikerholsterco.com to obtain this discount!
Returns & Exchanges
HOLSTERS, MAG CARRIERS & SPECIALTY KYDEX:
Hilliker Holster Co holsters are custom made to your exact specification and are not returnable.
Please be sure your selections are correct before placing your order. We will not accept returns for errors made by the customer. If you have questions, or unsure what you need please reach out to our customer service.
Because of our current fulfillment times, orders MAY NOT be canceled / changed after the order has been placed. Any questions or support requests can be sent to info@hillikerholsterco.com
WE WILL NOT ACCEPT CANCELATIONS OR CHANGES FOR ORDERS AFTER THEY HAVE BEEN SUBMITTED. PLEASE REACH OUT TO US BEFORE AN ORDER IS PLACED IF A QUESTION OCCURS.
ALL CANCELED ORDERS WILL INCUR A 15% FEE TO COVER PAYMENT PROCESSING & REFUND FEES.
RETAIL ITEMS
Retail items including Apparel, Kore EDC Gun Belts, Leisure Carry C.O.B (black), Weapon Lights, and Optics can be returned (within a 30-day window from delivery) only if the item is still in the package and in new condition. If the package has been opened, Hilliker Holster Co will exchange the item for another item of equal value as long as the item is still in new condition. The customer is responsible to pay required shipping charges.
HOLSTER QUESTIONS
Unfortunatly, if you do not see your model of firearm listed in our dropdown selection we do not currently have the tooling to accommodate it.
This includes firearms & firearm / light combos.
Our Limited Lifetime Warranty does not cover lost or broken hardware, IWB or OWB attachments.
You can purchase replacement hardware sets and belt attachments HERE.
In an effort to keep our lead time low - we have suspended fully custom holster images at this time.