Shipping & Returns

SHIPPING

LEAD TIME

  • Our current lead time for holster orders is 1-10 BUSINESS DAYS.
  • Custom requests may extended this lead time if we have to make changes / alter the order.

CARRIERS

We ship USPS Ground Advantage, & USPS Priority Mail.

Tracking numbers will be provided via email when your order has left our shop.

Shipping Rates

  • All holsters ship FREE within the United States. Flat rate shipping on all other items is $9.99. 
  • Free shipping on all orders $150+
  • EDC Belts & Apparel Items ship with calculated shipping if the order falls below $150

 

Limited Lifetime Warranty

Hilliker Holster Co offers a Limited Lifetime Warranty on all holster products. If you feel your product is defective, broken, or does not fit correctly, please contact us at info@hillikerholsterco.com and explain what is going on. We may request photos or videos for further investigation.  If it is determined defective or has damage that is covered under our warranty we will repair any piece necessary up to and including completely replacing your item. Hilliker Holster Co will then cover all costs to repair or replace the item as well as shipping back to the customer.

If your holster is scratched, scuffed, or suffers minor damage during use and/or training, it will NOT be replaced under warranty.

Our warranty does not cover belt clips, OWB loops or lost hardware. 

 

Return/Cancelation Policy

Because of our current fulfillment times, orders MAY NOT be canceled / changed after the order has been placed. Any questions or support requests can be sent to info@hillikerholsterco.com

WE WILL NOT ACCEPT CANCELATIONS OR CHANGES FOR ORDERS AFTER THEY HAVE BEEN SUBMITTED. PLEASE REACH OUT TO US BEFORE AN ORDER IS PLACED IF A QUESTION OCCURS. 

ALL CANCELED ORDERS WILL INCUR A 15% FEE TO COVER PAYMENT PROCESSING & REFUND FEES.

RETAIL ITEMS

Retail items including Apparel, Kore EDC Gun Belts, Leisure Carry C.O.B (black), Weapon Lights, and Optics can be returned (within a 30-day window from delivery) only if the item is still in the package and in new condition. If the package has been opened, Hilliker Holster Co will exchange the item for another item of equal value as long as the item is still in new condition. The customer is responsible to pay required shipping charges. 

Custom magazines, prints and limited edition products are not returnable.